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Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here

Welcome

We're here to help you when times get a little tough.

We have lots of information to help you on our Extra Care Support page. There is the option to complete one of our Extra Care assessments so we can review your account fully and explore what support we can offer, which includes the different Tariffs we have available to help make your bills more manageable.

We can explore how we can help you with your bills also.

Alternatively you can call us on 0800 975 5574 to speak to us and look at ways we can manage your account together.