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Message last updated - Friday 03rd April 2026
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Message last updated - Friday 03rd April 2026
Message last updated - Friday 03rd April 2026
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Metered Customers
If you pay monthly by Direct Debit and are billed on metered charges then you will always pay your bills over 12 months.
Unmetered Customers
If you pay monthly by Direct Debit and you have a Rateable Value bill you can choose whether to pay over 10 or 12 months.
You can find a full list of available contact methods and opening times on our contact us page should you wish to discuss this further. You can also set up or amend your Direct Debit on your online MyAccount