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We have a helpful guide to who is responsible for sewers and drains on our Ownership page.
It's important we are made aware of any broken assets so that we can look to fix or replace them as soon as possible, as the safety of our customer's is of the upmost importance.
You can Report an Issue online or call us on 03457 145 145.
If you need further help, visit our Contact Us page for all the ways to speak to us.