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Message last updated - Friday 05th December 2025
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Message last updated - Friday 05th December 2025
Message last updated - Friday 05th December 2025
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If you're recovering from an illness, or going through other life changes affecting your finances, we want you to feel like you can talk to us about it.
The Extra Care Support team is here to help you. Our specially-trained agents can help find a way forward by you calling 0800 169 3630, with a personalised plan made just for you. You just need to answer some questions about you and your situation and, based on your answers, we'll see how we can help you.
Alternatively, you can complete the Extra Care Assessment online via the Extra Care Support page and we'll do our best to build a package of support that suits you and your circumstances.