{{selectedAlertBand.alertDescription}}
{{selectedAlertBand.incident.heading}}
Message last updated - Friday 05th December 2025
{{selectedAlertBand.incident.heading}}
Message last updated - Friday 05th December 2025
Message last updated - Friday 05th December 2025
{{selectedAlertBand.alertLinkText}} {{selectedAlertBand.alertLinkText}}
For further updates subscribe
Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here.
You can receive text confirmation of a payment by using our automated Card Payment system. The telephone number for this is 03457 91 91 55. After you have entered your account number and postcode select 'Make a Payment'.
If you make a payment when speaking to one of our contact centre team, if we have a mobile number we can send a confirmation text.
Please visit our contact us page for all the ways to speak to us.