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Welcome

If it's concerning work taking place in your area which has affected your supply or waste service, please check the In your area page in the first instance.
 


Meter Fit Work

If we fit a water meter at your property, we will carry out a temporary reinstatement around the meter including either backfilling or tarmac. Any permanent reinstatement will be carried out within six months.

You can find out further information on our In your area page or, if you need to contact us, please find our contact details

 

Leak Fix

If we have fixed a leak, we will refill the hole and leave the area safe and tidy. We’ll be back to get things back to normal as quickly as possible, usually within 3 days of completing the repair.

You can find out further information on our In your area page or, if you prefer you can contact us.

 

Clear a Blockage

If we have cleared a blockage we should have left the area tidy following the work completed, and have put the area back to how it was before we started work.

However any debris won't be cleared by our clean up team until 24-48 hours after, as we need to ensure the issue hasn't reoccurred. 

If you're unsure about what work has taken place, or if you have any concerns you can contact us to discuss.