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Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here

Welcome

Bills are sent out every three to six months and are due immediately for customer's who pay when their bill is received

If you pay by instalments, we will send you one statement a year.

The bills are normally based on the actual consumption recorded on the meter, but may be based on an estimate. 

We're happy to accept your reading online when an estimated bill has been produced, and will rework your bill accordingly.