{{selectedAlertBand.alertDescription}}
{{selectedAlertBand.incident.heading}}
Message last updated - Friday 05th December 2025
{{selectedAlertBand.incident.heading}}
Message last updated - Friday 05th December 2025
Message last updated - Friday 05th December 2025
{{selectedAlertBand.alertLinkText}} {{selectedAlertBand.alertLinkText}}
For further updates subscribe
Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here.
If we've been carrying out work in your area, we're sorry for any inconvenience caused. We are not always able to let customers know that work will be carried out, especially when there has been a burst or some other unplanned problem.
We do log and provide updates on work on our Report an Issue website, but apologies again for any inconvenience that you may have been caused.
Reporting an issue with us online is easy. You can keep track of the issue and the work we're doing to fix it from your computer or smartphone. Just visit Report an issue.
Alternatively please give us a call on 03457 145 145 so we can investigate things for you or you can find a full list of available contact methods and opening times on our Contact us page.