Extra Care Assessment

Help us help you



Everybody’s circumstances are different. That’s why we offer a range of tariffs and payment plans to help make paying for your bill easy. We can help with everything from managing payments to dealing with debt. We call this our Extra Care Support.


To do all that, we need to know a bit more about you. Completing the online assessment form will help us make sure we’re providing the right support for you.


Alternatively, you can call our specially trained team on 0800 169 3630.