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Message last updated - Saturday 02nd December 2023
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Message last updated - Saturday 02nd December 2023
Message last updated - Saturday 02nd December 2023
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Worried you might have a leak? We're here to help you identify and tackle them quickly. Follow these simple steps to check for leaks in your home:
Detecting and fixing leaks promptly can save water and prevent potential damage to your home. One of the easiest way to find a leak is by having a water meter.
How to check for leaks using your meter
If you’ve got a water meter outside your property, you can do a simple check to help find where the leak might be.
2. Next, turn off the stop tap inside the meter chamber. To make sure you’re looking at the right meter, turn on a tap inside your property and let the water run. If no water comes out after a couple of minutes, it’s your meter.
3. Turn the stop tap back on and make a note – or take a photo – of the meter reading.
4. Don’t use any water for the next hour and then take another meter reading.
1. Without using any water, turn off your internal stop tap (in most cases you’ll find yours under your kitchen sink or in the bathroom). If you can’t turn it you’ll need help from a plumber to get it fixed before you can carry on looking for the leak.
2. With your internal stop tap turned off, wait 30 minutes to an hour and take another meter reading.
Shared water
In some cases - particularly older properties which have been converted into flats – you might have a shared water supply. So rather than showing a leak, your meter could be recording water being used by a neighbour. If you think this could be the case, give us a call on 03457 145 145 and we'll investigate
FAQ's