Before it reaches your tap, your drinking water’s cleaned (taking out any dirt and debris), disinfected (removing any harmful bacteria) and tested (ensuring it passes all the standards).

But when water leaves our pipes and enters your home, it then becomes your responsibility to protect its quality and prevent wastage.

Water Supply Regulations

You’re required to follow the Water Supply (Water Fittings) Regulations 1999 – they set out requirements for household plumbing systems and so prevent drinking water contamination.


In this section, find out how to keep your plumbing systems in good order, including:


Sewer connections - if you’re not correctly connected, you could accidentally damage your local environment.

Regulations - requirements for plumbing systems in your home.

Planning some plumbing work - how to get permission for plumbing work and find a plumber, plus some examples of jobs that weren’t up to scratch.

Burst and frozen pipes – what to do in an emergency and if there’s a leak, plus getting winter ready.

Water reuse – guidance for rainwater harvesting systems.

Checking for leaks – easy steps to check for possible leaks.

Fixing a leak – how to get it fixed fast.

Find a plumber - search for a local approved plumber