It’s the legal duty of the owner, occupier, installer or plumber to follow the Regulations and notify us before the work begins.If the owner or occupier doesn’t seek permission, the duty rests with the installer or plumber.
This waste water pipe was left with no end fitting, risking contaminants or even animals/insects travelling back up to the main water supply. Once we highlighted the problem, our customer installed a standpipe and tap – easily solved!
A homemade bidet with the shower head next to the toilet. If the shower head was submerged in the toilet it posed a risk of back siphoning. We asked for the whole connection to be removed.
Here’s some risky pipework exposed to the elements and connected to a storage tank with nothing preventing the water backflowing into the mains supply. All pipework should be buried to prevent frost damage and the tank needs a backflow inhibitor.
Shop fitters installed this temporary water supply to a business in Milton Keynes, bypassing their water meter and using a supply designated for the fire service. The connection used piping of differing sizes and materials, posing a high leakage risk and a potential problem for the fire service. The installers were successfully prosecuted and ordered to pay full costs.
When investigating a drinking water monitoring failure, we found illegal lead soldering had taken place when installing the pipework. The lead affected the drinking water quality and consequently, all the pipework was removed and reinstalled at the property owner’s expense.