Regeneration of Lowestoft

In order for East Suffolk Council to continue with the multimillion-pound Lowestoft Flood Risk Management Project, we are carrying out trial holes across Lowestoft to pinpoint the exact location of our sewer pipes to ensure they are in a suitable positon to enable the project to go ahead. 


The Council’s project will support the economic growth and regeneration of Lowestoft and reduce the risk of flooding to existing homes and businesses.


We want to be good neighbours and keep you up-to-date throughout this scheme. We will be updating this page every Friday throughout our work, sharing our progress and our next steps.


Facts and FAQs

Why are we doing this work?

During December 2013 tidal surge, over 160 homes and businesses in Lowestoft were flooded. The new flood defence scheme, being built by East Suffolk Council, will reduce the risk of homes and businesses being flooded from the sea, rivers or extreme rainfall in the future.


Before East Suffolk Council can begin their work, we need to move or divert any sewer pipes that are in the way.

The first stage of our work involves us digging various trial holes to confirm the exact location of underground water and sewer pipes. This phase will start on 23 June 2020 and is expected to last approximately 5 weeks. We will be working Monday – Friday, 7am – 6pm, with lane and road closures in place 24/7 to ensure the safety of the public.


If our investigations confirm that we do need to move some of our pipes, we’ll be in touch to update you on our plans before we begin any work. East Suffolk Councils target date to complete the Lowestoft Flood Risk Management Project is 2023.

We will be digging various trail holes to pinpoint the exact location of our pipes in the ground in order to make sure they’re not in the way. The work will allow us to determine whether any of the pipes need to be relocated to allow the flood risk management project to begin. So we can carry out this work safely, we need to put the following traffic management measures in place:


  • Hamilton Road: 23rd June 2020 - 13th July 2020 (road closure)
  • Waveney Road (southbound): 23rd June 2020 - 13th July 2020 (2 lane closure)

Waveney Road (northbound): 14th July 2020 - 20th July 2020 (1 lane closure)

  • Station Square: 14th July 2020 -20th July 2020 (1 lane closure)



 Your water and sewerage services will not be affected by this work.

If you have any questions about this work, you can get in touch with us via: By email or, you can also contact our 24/7 customer services helpline on 03457 145 145.

Our free Priority Service is available to households that need additional practical support. Tell us what you need. Or let us know about elderly or vulnerable relatives or friends living in our region who may need some help.

Please call us on 03457 145 145 for more information on our Priority Service or find out more here.


Diversion route




Let us know your thoughts


Good service is really important to us. We want all our customers to be delighted with the work we do. Whether you think we do a fantastic job or if there is something you feel we may be able to improve on, we're really keen to hear your thoughts. Understanding what you think as an Anglian Water customer is key to helping us improve and will help us from our plans for work in the future.


We'd be grateful if you could complete this brief survey here.