"What I had not expected was the commitment, dedication and expertise that Paul showed. He is as much in love with the Wensum and all our rivers as we anglers are, if possible even more so." We're passionate about keeping the water and sewerage networks flowing and protecting our region's rivers. So we wanted to share our favourite article of the week from Eastern Daily Press writer and keen angler John Bailey following a visit to Heigham Water Treatment Works in Norwich, hosted by supply manager Paul Naylor. Have a great weekend, and if you have any issues with your bill or services then our social media team are on hand - just send us a message!