We’re extremely proud to be named Utility of the Year 2018. This award is a testament to all the hard work of our staff, partners and suppliers over the last 12 months. Water, along with other utilities, is vital in powering our region’s businesses and local economy, and in the East of England we face some unique challenges; being the driest, but fastest growing region in the UK. On top if that it’s been a challenging year; with extremes in weather from a freezing winter, to a long, dry summer, both of which we’ve managed without compromising service to our customers. Anglian Water has been leading the way in tackling some of the most pressing issues in our industry. This year we’ve made a pledge to tackle plastic waste across the East of England, launched state-of-the-art technology to drive down leakage even further, concluded our biggest ever consultation with our customers, issued a second Green Bond to generate sustainable finance for the future, and been awarded first place in the water industry league for customer service by our regulator. This award is a fantastic end to 2018, but we won’t stop striving to be better; we’ll continue to do even more for our customers, businesses and the environment in 2019 and beyond.