AquaCare Plus

​If your home’s on a meter and you’re struggling to pay your water bill, then our AquaCare Plus tariff could be for you.

It has a higher fixed rate than our standard household tariff, but charges less for the water you use.​

Can I switch to this tariff?​

If you have a water meter fitted and someone in your house is receiving an eligible benefit, you may be able switch to this tariff. ​

You can use our quick and simple eligibility checker to find our if AquaCare Plus is the right tariff for you.

Check your eligibility 


How do I apply?​

One you've completed the eligibility calculator, you can complete the online form here and someone from our Customer Care Team will get in touch with you. ​

If you need some help completing the form, or would like to talk to someone, please call us on 03457 919 155.

Charges for 2024-25

Note: *includes a fixed charge of £23 to cover highway drainage.

Charges for 2023-24

Note: *includes a fixed charge of £24 to cover highway drainage.