If your home’s on a meter, you’re finding it difficult to pay your bill and you need to use large amounts of water, then our WaterSure tariff could be for you.

It has a higher fixed rate than our standard tariff, but there’s no charge for the water you use.

Can I switch to this tariff?

Use our eligibility checker to find out in minutes if our WaterSure tariff is the right option for you.

How do I apply?

One you've completed the eligibility calculator, you can complete the online form here and someone from our Customer Care Team will get in touch with you. ​

If you need some help completing the form, or would like to talk to someone, please call us on 03457 919 155.


Charges for 2024-25

*includes a fixed charge of £23 to cover highway drainage.

Charges for 2023-24

*includes a fixed charge of £24 to cover highway drainage.