At Anglian Water, we work in partnership with many organisations across our region.

We are passionate about supporting our customers in vulnerable circumstances and are committed to working in partnership with charities to help better support our customers with additional needs.

Our aim for all partnerships is to work together to bring about lasting change and positive outcomes to the communities we serve.


Through effective partnership working, we want to ensure all of our customers are aware of the support they can get from us at Anglian Water, should they need some additional help.


This includes our Priority Services Register, which provides free practical support to people who might need extra help due to age, ill health or disability, including families with young children or those with caring responsibilities. As well as this, our Extra Care Support is here to help our customers who may be struggling to pay their water bill.


Work in partnership with us

Do you work for an organisation which supports people in vulnerable circumstances? Do you want to work in partnership with us and find out more about the support your service users can get from us?


Email to discuss how we could work together.


Other organisations we work with


  • WaterAid - an international not-for-profit, determined to make clean water, decent toilets and good hygiene normal for everyone, everywhere within a generation
  • Utilities Against Scams - utility companies are working together with a focus on raising awareness around scams as it is a growing issue affecting people globally
  • Positive Difference Fund - supporting our communities where it’s needed the most during the Coronavirus pandemic.
  • Carers First - working with unpaid carers to provide practical information and advice. 
  • Lincolnshire Sensory Services - provides specialist information, guidance and support for anyone in Lincolnshire living with sight and/or hearing loss.
  • The Wild Tribe - working and engaging with local families (primarily in and around Northamptonshire) to inspire and help support them to make small swaps to help save water, time, money and energy.
  • The Skinny Jean Gardener (from CBBC's Blue Peter) - raising awareness about climate change, growing your own fruit and vegetables, and water resources challenges in Colchester and Norfolk.
  • The Rutland Sea Dragon partnership - working closely with local partners on the excavation, conservation and preservation of this remarkable find. 


Other partners we've worked with include: