Supporting carers

If you’re supporting someone else, let us support you. 


If you’re caring for a loved one, we’re here to help you.


Through our Priority Services Register we can help in lots of ways. We can add you as a nominee so you can manage your loved one’s account for them, or get in touch direct with you if there are any interruptions to their water supply.

We’d urge all carers to get the people they care for added to our Priority Services Register to make sure they’re getting the support they need. Sign up and find out more about how we can help or by calling us on 0800 232 1951.  


Working in partnership to support carers in our region
We've teamed up with Lincolnshire County Council children's service who support young carers across the county – to give them advice and information on how our Priority Services could help them at home too.


We’re working with Carers First which provides information, advice and guidance to carers across our region. Carers First understand the challenges unpaid carers face and offer timely support to make it easier for them to continue living their lives to the fullest.


They work with carers to identify the best way forward for them as individuals, and support them with practical information on employment issues, how to access respite, as well as helping to navigate sensitive conversations with GP’s, hospitals and social care professionals.


If you’re looking for support, you may like to check out local Carer organisations in your area who can offer help:


Read our customer case studies below about Carers First have supported carers and helped them access services like our Priority Services Register.