You may want to replace your water supply if:
Purple = Your responsibility Green = Our responsibility
Apply for a replacement connection through our online portal InFlow, you will need to register and login and then complete the 'Replacement connections' application form.
We conduct a survey from our office meaning you don't have to be there. We'll issue your quotation (within 28 calendar days).
You make payment.
You lay your external pipework.
We'll visit your site to inspect the external pipework (within 5 working days).
Once your inspection has passed, we'll make the connection (this is usually within 10 working days but can be up to 3 months if a road closure is needed).
We'll reinstate the area.
Your connection is complete
Not sure what water supply you need?