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Message last updated - Friday 29^th May 2026

Property List

Message last updated - Friday 29^th May 2026

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We’re making improvements to our customer portal to give you a simpler and more personalised way to manage your application(s). How you login to the portal will vary – just choose the option below that best describes what stage you’re at:

I’m applying for a new water connection, new sewer connection or a build over

Click here to make your application. If you need any help you can get the contact details for the team that look after the kind of application you’d like to make.

I have an open application

My application reference contains the year I applied in the middle, for example NWC-26-01234567 or DS-26-01234567

Click here to access your application. If you need any help you can get the contact details for the team that look after the kind of application you’d like to make.

My application reference doesn't contain the year, for example NWC-01234567

Click here to access your application. If you need any help you can get the contact details for the team that look after the kind of application you’d like to make.

I’m applying for a new application that isn’t a new water connection, new sewer connection or build over

Click here to make your application. If you need any help you can get the contact details for the team that look after the kind of application you’d like to make.

I’m not sure if anything above describes my situation

No problem. Get in touch with the team that look after the kind of application you’ve made or want to make and they’ll be able to give you the help and advice you need.

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