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Message last updated - Thursday 15th January 2026
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Message last updated - Thursday 15th January 2026
Message last updated - Thursday 15th January 2026
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Just so you know, questions are recorded for quality purposes. For more information, please visit our privacy notice here.
If you feel the meter is under recording or has stopped please contact us and we can arrange for a new meter to be fitted.
If you feel your metered charges are too high or have increased recently, please have a look at our pages on how our bills work or checking for leaks as this may provide you with an explanation for the higher than normal bill.
You can visit our Contact Us page for all the ways to speak to us if you have any questions.