Global FAQ

{{alert.alertDescription}}

{{index+1}} / {{ alertBandDate.length}}

{{selectedAlertBand.alertDescription}}

Message last updated - Friday 05^th December 2025

{{selectedAlertBand.incident.heading}}

Property List

{{selectedAlertBand.alertDescription}}

Message last updated - Friday 05^th December 2025

{{selectedAlertBand.alertDescription}}

Message last updated - Friday 05^th December 2025

{{selectedAlertBand.alertLinkText}} {{selectedAlertBand.alertLinkText}}

Accessibility Tools
- Household
  - Household
  - Services
  - Help and Advice
  - Environment
  - Your Local Area
  - Switch to Business / Developing / Corporate
    - Switch to Business / Developing / Corporate
    - Household
      - Household
      - Services
      - Help and Advice
      - Environment
      - Your Local Area
      - Switch to Business / Developing / Corporate
      - Newsroom
      - FAQs
      - Contact us
      - Log In
      - Accessibility & Languages
    - Business
      - Business
      - Services
      - Help & Advice
      - Network protection
      - Switch to Household / Developing / Corporate
      - Newsroom
      - FAQs
      - Contact us
      - Accessibility & Languages
    - Developing
      - Developing
      - Planning & Capacity
      - Water Services
      - Drainage Services
      - Self-lay
      - NAVs
      - Further Information
      - Switch to Household / Business / Corporate
      - Newsroom
      - FAQs
      - Contact us
      - Accessibility & Languages
    - Corporate
      - Corporate
      - About Us
      - Plans and Reports
      - Switch to Household / Business / Developing
      - Newsroom
      - FAQs
      - Contact us
      - Accessibility & Languages
  - Newsroom
  - FAQs
  - Contact us
  - Log In
  - Accessibility & Languages

[{"Steam":"Household","Selected":true,"ListofMenu":[{"name":"Services","anchorAttr":"href=\"/services/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"Water supply","anchorAttr":"href=\"/services/water-supply/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Monitoring water resources","anchorAttr":"href=\"/services/water-supply/monitoring-water-resources/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Where your water comes from","anchorAttr":"href=\"/services/water-supply/monitoring-water-resources/where-your-water-comes-from/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]},{"name":"Treating and cleaning","anchorAttr":"href=\"/services/water-supply/treating-and-cleaning/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Monitoring drinking water quality","anchorAttr":"href=\"/services/water-supply/monitoring-drinking-water-quality/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Keeping you connected","anchorAttr":"href=\"/services/water-supply/keeping-you-connected/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"How we save water","anchorAttr":"href=\"/services/water-supply/keeping-you-connected/how-we-save-water/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Monitoring your water pressure","anchorAttr":"href=\"/services/water-supply/keeping-you-connected/water-pressure/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Mains water flushing","anchorAttr":"href=\"/services/water-supply/keeping-you-connected/mains-water-flushing/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Looking after the water in your home","anchorAttr":"href=\"/services/water-supply/looking-after-the-water-in-your-home/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Leakage","anchorAttr":"href=\"/services/water-supply/leakage/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"How we fix leaks","anchorAttr":"href=\"/services/water-supply/leakage/how-we-repair-leaks/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Report a leak","anchorAttr":"href=\"/services/water-supply/leakage/report-a-leak/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Water meters","anchorAttr":"href=\"/services/water-supply/water-meters/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Switching to measured charges","anchorAttr":"href=\"/services/water-supply/water-meters/switching-to-measured-charges/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false,"submenu":[{"name":"Apply to switch","anchorAttr":"href=\"/services/water-supply/water-meters/switching-to-measured-charges/switch-to-metered-charges/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"5","selected":false}]},{"name":"Apply for a water meter","anchorAttr":"href=\"/services/water-supply/water-meters/apply-for-a-meter/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Smart meter upgrades","anchorAttr":"href=\"/services/water-supply/water-meters/upgraded-meters/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false,"submenu":[{"name":"Book appointment","anchorAttr":"href=\"/services/water-supply/water-meters/upgraded-meters/book-appointment/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"5","selected":false}]}]},{"name":"Ownership","anchorAttr":"href=\"/services/water-supply/water-ownership/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Private water supply","anchorAttr":"href=\"/services/water-supply/water-ownership/private-water-supply/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]}]},{"name":"Wastewater treatment","anchorAttr":"href=\"/services/wastewater-treatment/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Down plugholes and toilets","anchorAttr":"href=\"/services/wastewater-treatment/down-plugholes-and-toilets/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Keeping the sewers clear","anchorAttr":"href=\"/services/wastewater-treatment/keeping-the-sewers-clear/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Sewer pipe responsibility","anchorAttr":"href=\"/services/wastewater-treatment/keeping-the-sewers-clear/sewer-pipe-responsibility/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Misconnections and how to avoid them","anchorAttr":"href=\"/services/wastewater-treatment/keeping-the-sewers-clear/misconnections/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Private pumping stations","anchorAttr":"href=\"/services/wastewater-treatment/keeping-the-sewers-clear/private-pumping-stations/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Treating, cleaning and testing","anchorAttr":"href=\"/services/wastewater-treatment/treating-cleaning-and-testing/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Generating power from waste","anchorAttr":"href=\"/services/wastewater-treatment/generating-power-from-waste/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Recycling back to nature","anchorAttr":"href=\"/services/wastewater-treatment/recycling-back-to-nature/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Our wastewater only customers'","anchorAttr":"href=\"/services/wastewater-treatment/our-wastewater-only-customers/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Our services and standards","anchorAttr":"href=\"/services/our-services-and-standards/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Core customer information","anchorAttr":"href=\"/services/our-services-and-standards/core-customer-information/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"How to make a complaint","anchorAttr":"href=\"/services/our-services-and-standards/core-customer-information/how-to-make-a-complaint/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]},{"name":"Easy to access services","anchorAttr":"href=\"/services/our-services-and-standards/easy-to-access-services/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Extra support","anchorAttr":"href=\"/services/extra-support/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"How to read your bill","anchorAttr":"href=\"/services/extra-support/how-to-read-your-bill/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Help paying your water bill","anchorAttr":"href=\"/services/extra-support/help-paying-your-water-bill/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Increased bill?","anchorAttr":"href=\"/services/extra-support/help-paying-your-water-bill/Increased-bill/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false,"submenu":[{"name":"Claim for a leakage allowance","anchorAttr":"href=\"/services/extra-support/help-paying-your-water-bill/Increased-bill/leakage-allowance-claim/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"5","selected":false}]}]},{"name":"Tariff options","anchorAttr":"href=\"/services/extra-support/tariff-options/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Our standard charges","anchorAttr":"href=\"/services/extra-support/tariff-options/our-standard-charges/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false,"submenu":[{"name":"Hartlepool","anchorAttr":"href=\"/services/extra-support/tariff-options/our-standard-charges/hartlepool-water/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"5","selected":false},{"name":"Finningley","anchorAttr":"href=\"/services/extra-support/tariff-options/our-standard-charges/finningley/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"5","selected":false},{"name":"Northstowe Area","anchorAttr":"href=\"/services/extra-support/tariff-options/our-standard-charges/northstowe-tariff/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"5","selected":false},{"name":"Woods Meadow","anchorAttr":"href=\"/services/extra-support/tariff-options/our-standard-charges/woods-meadow/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"5","selected":false},{"name":"Other charges","anchorAttr":"href=\"/services/extra-support/tariff-options/our-standard-charges/other-charges/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"5","selected":false}]},{"name":"LITE and Extra LITE","anchorAttr":"href=\"/services/extra-support/tariff-options/lite/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false,"submenu":[{"name":"LITE Review and Audit","anchorAttr":"href=\"/services/extra-support/tariff-options/lite/lite-review-and-audit/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"5","selected":false}]},{"name":"WaterSure","anchorAttr":"href=\"/services/extra-support/tariff-options/watersure/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false,"submenu":[{"name":"Apply for WaterSure","anchorAttr":"href=\"/services/extra-support/tariff-options/watersure/apply-for-watersure/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"5","selected":false},{"name":"WaterSure eligibility","anchorAttr":"href=\"/services/extra-support/tariff-options/watersure/watersure-eligibility/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"5","selected":false}]},{"name":"AquaCare Plus","anchorAttr":"href=\"/services/extra-support/tariff-options/aquacare-plus/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false,"submenu":[{"name":"Apply for AquaCare Plus","anchorAttr":"href=\"/services/extra-support/tariff-options/aquacare-plus/apply-for-aquacare-plus/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"5","selected":false},{"name":"AquaCare Plus eligibility","anchorAttr":"href=\"/services/extra-support/tariff-options/aquacare-plus/aquacare-plus-eligibility/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"5","selected":false}]},{"name":"Sewerage charges","anchorAttr":"href=\"/services/extra-support/tariff-options/sewerage-charges/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false,"submenu":[{"name":"Sewerage abatements","anchorAttr":"href=\"/services/extra-support/tariff-options/sewerage-charges/sewerage-abatements/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"5","selected":false},{"name":"Surface water drainage","anchorAttr":"href=\"/services/extra-support/tariff-options/sewerage-charges/surface-water-drainage/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"5","selected":false,"submenu":[{"name":"Apply for reduced standing charges","anchorAttr":"href=\"/services/extra-support/tariff-options/sewerage-charges/surface-water-drainage/reduced-standing-charges-apply/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"6","selected":false}]}]}]},{"name":"The story behind your bill","anchorAttr":"href=\"/services/extra-support/the-story-behind-your-bill/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Charges explained","anchorAttr":"href=\"/services/extra-support/charges-explained/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Changes to Essex & Suffolk Water bills","anchorAttr":"href=\"/services/extra-support/essex-and-suffolk-bill-changes/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Leisure","anchorAttr":"href=\"/services/leisure/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"FAQs","anchorAttr":"href=\"/global-faq/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]},{"name":"Help and Advice","anchorAttr":"href=\"/help-and-advice/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"MyAccount","anchorAttr":"href=\"/help-and-advice/my-account-online/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false},{"name":"Bills and payments","anchorAttr":"href=\"/help-and-advice/bills-and-payments/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Provide a meter reading","anchorAttr":"href=\"/help-and-advice/bills-and-payments/provide-a-meter-reading/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"How to read your meter","anchorAttr":"href=\"/help-and-advice/bills-and-payments/provide-a-meter-reading/how-to-read-your-meter/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]},{"name":"Ways to pay your bill","anchorAttr":"href=\"/help-and-advice/bills-and-payments/pay-my-bill/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Moving home","anchorAttr":"href=\"/help-and-advice/moving-home/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Tell us you're moving","anchorAttr":"href=\"/help-and-advice/moving-home/tell-us-you-are-moving/moving-home-form/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Landlords and letting agents","anchorAttr":"href=\"/help-and-advice/moving-home/landlords-and-letting-agents/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"WaterCare","anchorAttr":"href=\"/help-and-advice/water-care/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Priority Services Register","anchorAttr":"href=\"/help-and-advice/water-care/priority-services/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Sign up for Priority Services","anchorAttr":"href=\"/help-and-advice/water-care/priority-services/sign-up-for-priority-services/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]},{"name":"Extra Care Support","anchorAttr":"href=\"/help-and-advice/water-care/extra-care-support/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Bogus callers and scams","anchorAttr":"href=\"/help-and-advice/water-care/bogus-caller/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Sign language interpreter","anchorAttr":"href=\"/help-and-advice/water-care/sign-language-interpreter/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Bereavement support","anchorAttr":"href=\"/help-and-advice/water-care/bereavement-support/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Notify us of a bereavement","anchorAttr":"href=\"/help-and-advice/water-care/bereavement-support/notify-us-of-a-bereavement/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]}]},{"name":"Flooding guidance","anchorAttr":"href=\"/help-and-advice/flooding-guidance/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Sewer flooding in your home","anchorAttr":"href=\"/help-and-advice/flooding-guidance/flooding-in-your-home/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Reducing the risk of flooding","anchorAttr":"href=\"/help-and-advice/flooding-guidance/flooding-in-your-home/reduce-the-risk-of-flooding/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false,"submenu":[{"name":"Bathroom tips","anchorAttr":"href=\"/help-and-advice/flooding-guidance/flooding-in-your-home/reduce-the-risk-of-flooding/bathroom-tips/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"5","selected":false},{"name":"Kitchen tips","anchorAttr":"href=\"/help-and-advice/flooding-guidance/flooding-in-your-home/reduce-the-risk-of-flooding/kitchen-tips/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"5","selected":false}]}]},{"name":"Support after a flood","anchorAttr":"href=\"/help-and-advice/flooding-guidance/support-after-a-flood/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Other types of flooding","anchorAttr":"href=\"/help-and-advice/flooding-guidance/other-types-of-flooding/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Drinking water advice","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Hard water","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/hard-water/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Top tips for hard water","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/hard-water/top-tips-for-hard-water/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]},{"name":"Lead in drinking water","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/lead/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Book a free lead test","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/lead/lead-test-unavailable/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]},{"name":"Fluoride","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/fluoride/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Chlorine and disinfectant taste and smells","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/chlorine-and-disinfectant-taste-and-smells/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Self diagnosis","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/self-diagnosis/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Taste and smells","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/taste-and-smells/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Cloudy water","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/cloudy-water/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Discoloured water","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/discoloured-water/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Bits, stains and slime","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/bits-stains-and-slime/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Keeping water healthy","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/keeping-water-healthy/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Keeping fish","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/keeping-fish/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Water softeners","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/water-softeners/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Water quality fact sheets","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/water-quality-factsheets/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Save water","anchorAttr":"href=\"/help-and-advice/save-water/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Water saving tips","anchorAttr":"href=\"/help-and-advice/save-water/water-saving-tips/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"In the garden ","anchorAttr":"href=\"/help-and-advice/save-water/in-the-garden/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Inspirational gardens","anchorAttr":"href=\"/help-and-advice/save-water/in-the-garden/inspirational-gardens/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Nature friendly gardening","anchorAttr":"href=\"/help-and-advice/save-water/in-the-garden/nature-friendly-gardening/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Wildlife and sustainability","anchorAttr":"href=\"/help-and-advice/save-water/in-the-garden/wildlife-and-sustainability/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Reuse and recycle in the garden","anchorAttr":"href=\"/help-and-advice/save-water/in-the-garden/reuse-and-recycle-in-the-garden/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"In the bathroom","anchorAttr":"href=\"/help-and-advice/save-water/in-the-bathroom/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Leaky Loo","anchorAttr":"href=\"/help-and-advice/save-water/in-the-bathroom/leaky-loo/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Take the shorter shower challenge","anchorAttr":"href=\"/help-and-advice/save-water/in-the-bathroom/shower-challenge/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"In the kitchen","anchorAttr":"href=\"/help-and-advice/save-water/in-the-kitchen/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Water usage calculator","anchorAttr":"href=\"/help-and-advice/save-water/water-usage-calculator/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Water saving quiz","anchorAttr":"href=\"/help-and-advice/save-water/water-saving-quiz/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Save water in autumn and winter","anchorAttr":"href=\"/help-and-advice/save-water/save-water-in-autumn-and-winter/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Emergencies","anchorAttr":"href=\"/help-and-advice/emergencies/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Alternative water supplies","anchorAttr":"href=\"/help-and-advice/emergencies/alternative-water-supplies/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Water supply not working as it should?","anchorAttr":"href=\"/help-and-advice/emergencies/water-supply-not-working-as-it-should/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Report a pollution","anchorAttr":"href=\"/help-and-advice/report-a-pollution/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Get ready for winter","anchorAttr":"href=\"/help-and-advice/get-ready-for-winter/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Frozen pipes","anchorAttr":"href=\"/help-and-advice/get-ready-for-winter/frozen-pipes/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false}]},{"name":"Plumbing","anchorAttr":"href=\"/help-and-advice/plumbing/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Sewer connections","anchorAttr":"href=\"/help-and-advice/plumbing/sewer-connections/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Private treatment systems","anchorAttr":"href=\"/help-and-advice/plumbing/sewer-connections/private-treatment-systems/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Advice for boat owners","anchorAttr":"href=\"/help-and-advice/plumbing/sewer-connections/advice-for-boat-owners/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Regulations","anchorAttr":"href=\"/help-and-advice/plumbing/regulations/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Apply for compliance","anchorAttr":"href=\"/help-and-advice/plumbing/regulations/apply-for-compliance/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Enforcement policy","anchorAttr":"href=\"/help-and-advice/plumbing/regulations/enforcement-policy/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Find a plumber","anchorAttr":"href=\"/help-and-advice/plumbing/find-a-plumber/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Planning some plumbing work?","anchorAttr":"href=\"/help-and-advice/plumbing/planning-some-plumbing-work/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Weirs for storage cisterns","anchorAttr":"href=\"/help-and-advice/plumbing/planning-some-plumbing-work/weirs-for-storage-cisterns/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]},{"name":"Burst and leaking pipes","anchorAttr":"href=\"/help-and-advice/plumbing/burst-and-leaking-pipes/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Stop tap","anchorAttr":"href=\"/help-and-advice/plumbing/burst-and-leaking-pipes/stop-tap/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]},{"name":"Water reuse","anchorAttr":"href=\"/help-and-advice/plumbing/water-reuse/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Checking for leaks","anchorAttr":"href=\"/help-and-advice/plumbing/checking-for-leaks/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Fixing a leak","anchorAttr":"href=\"/help-and-advice/plumbing/fixing-a-leak/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"FAQs","anchorAttr":"href=\"/global-faq/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]},{"name":"Environment","anchorAttr":"href=\"/environment/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"The story behind water","anchorAttr":"href=\"/environment/the-story-behind-our-water/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false},{"name":"River health","anchorAttr":"href=\"/environment/river-health/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Our network","anchorAttr":"href=\"/environment/river-health/our-network/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Storm tanks","anchorAttr":"href=\"/environment/river-health/storm-tanks/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Inland bathing water","anchorAttr":"href=\"/environment/river-health/inland-bathing-water/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"River restoration","anchorAttr":"href=\"/environment/river-health/river-restoration/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Chalk streams","anchorAttr":"href=\"/environment/river-health/river-restoration/chalk-streams/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]},{"name":"Working together","anchorAttr":"href=\"/environment/river-health/working-together-to-get-river-positive/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Citizen Science","anchorAttr":"href=\"/environment/river-health/citizen-science/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"River biodiversity","anchorAttr":"href=\"/environment/river-health/river-biodiversity/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Meet the Essex beavers","anchorAttr":"href=\"/environment/river-health/river-biodiversity/meet-the-essex-beavers/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Wetlands","anchorAttr":"href=\"/environment/river-health/river-biodiversity/wetlands/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Nutrient Neutrality","anchorAttr":"href=\"/environment/river-health/nutrient-neutrality/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Storm overflows","anchorAttr":"href=\"/environment/storm-overflows/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Storm overflow map","anchorAttr":"href=\"/environment/storm-overflows/storm-overflow-map/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false}]},{"name":"Addressing climate change","anchorAttr":"href=\"/environment/addressing-climate-change/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Carbon management","anchorAttr":"href=\"/environment/addressing-climate-change/carbon-management/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Going electric","anchorAttr":"href=\"/environment/addressing-climate-change/going-electric/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Renewable energy","anchorAttr":"href=\"/environment/addressing-climate-change/renewable-energy/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Future investments","anchorAttr":"href=\"/environment/investing-in-the-future-of-water/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Tackling leakage","anchorAttr":"href=\"/environment/investing-in-the-future-of-water/finding-and-fixing-leaks/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Strategic Pipeline Alliance","anchorAttr":"href=\"/environment/investing-in-the-future-of-water/strategic-pipeline-alliance/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"@one Alliance | Building a greener, stronger region for tomorrow","anchorAttr":"href=\"/environment/investing-in-the-future-of-water/one-alliance/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Integrated Maintenance, Repair and Developer Services (IMRDS) Alliance","anchorAttr":"href=\"/environment/investing-in-the-future-of-water/IMRDS/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Investing in two new reservoirs","anchorAttr":"href=\"/environment/investing-in-the-future-of-water/two-new-reservoirs/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Our commitment","anchorAttr":"href=\"/environment/investing-in-the-future-of-water/two-new-reservoirs/our-commitment-to-invest-in-new-water-infrastructure/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Our wider vision","anchorAttr":"href=\"/environment/investing-in-the-future-of-water/two-new-reservoirs/infrastructure-is-a-big-part-of-our-wider-vision/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Why we need two new reservoirs","anchorAttr":"href=\"/environment/investing-in-the-future-of-water/two-new-reservoirs/why-we-need-two-new-reservoirs/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"About the new reservoirs","anchorAttr":"href=\"/environment/investing-in-the-future-of-water/two-new-reservoirs/about-the-new-reservoirs-in-lincolnshire-and-fens/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Our existing reservoirs","anchorAttr":"href=\"/environment/investing-in-the-future-of-water/two-new-reservoirs/a-look-at-our-existing-reservoirs/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"The planning process","anchorAttr":"href=\"/environment/investing-in-the-future-of-water/two-new-reservoirs/the-planning-process-and-how-you-can-have-your-say/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Our plans for desalination in the region","anchorAttr":"href=\"/environment/investing-in-the-future-of-water/our-plans-for-desalination-in-the-region/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Colchester advanced water recycling","anchorAttr":"href=\"/environment/investing-in-the-future-of-water/colchester-advanced-water-recycling/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Taking care of habitats and wildlife","anchorAttr":"href=\"/environment/taking-care-of-habitats-and-wildlife/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Supporting and protecting wildlife","anchorAttr":"href=\"/environment/taking-care-of-habitats-and-wildlife/supporting-and-protecting-wildlife/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Rapid Response Fund","anchorAttr":"href=\"/environment/taking-care-of-habitats-and-wildlife/supporting-and-protecting-wildlife/rapid-response-fund/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false,"submenu":[{"name":"Application form","anchorAttr":"href=\"/environment/taking-care-of-habitats-and-wildlife/supporting-and-protecting-wildlife/rapid-response-fund/rapid-response-application/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"5","selected":false}]}]},{"name":"Our partnerships","anchorAttr":"href=\"/environment/taking-care-of-habitats-and-wildlife/water-for-wildlife/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Our sites, nature reserves and parks","anchorAttr":"href=\"/environment/taking-care-of-habitats-and-wildlife/our-sites-nature-reserves-parks/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Enhancing the environment","anchorAttr":"href=\"/environment/enhancing-the-environment/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"RiverCare and BeachCare","anchorAttr":"href=\"/environment/enhancing-the-environment/rivercare-and-beachcare/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Caring for our coastline","anchorAttr":"href=\"/environment/enhancing-the-environment/caring-for-our-coastline/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Bathing water performance and awards","anchorAttr":"href=\"/environment/enhancing-the-environment/caring-for-our-coastline/bathing-water-performance-and-awards/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]},{"name":"Our plastic pledge","anchorAttr":"href=\"/environment/enhancing-the-environment/our-plastics-pledge/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"East of England Plastics Coalition","anchorAttr":"href=\"/environment/enhancing-the-environment/our-plastics-pledge/east-of-england-plastics-coalition/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]},{"name":"Advanced WINEP (A-WINEP)","anchorAttr":"href=\"/environment/enhancing-the-environment/advanced-winep-a-winep/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Supporting our communities","anchorAttr":"href=\"/environment/supporting-our-communities/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Thriving Communities Fund","anchorAttr":"href=\"/environment/supporting-our-communities/thriving-communities-fund/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Catchment management","anchorAttr":"href=\"/environment/supporting-our-communities/catchment-management/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Surface water management","anchorAttr":"href=\"/environment/supporting-our-communities/surface-water-management/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Farming in our communities","anchorAttr":"href=\"/environment/supporting-our-communities/farming-in-our-communities/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"How you can help","anchorAttr":"href=\"/environment/explore-ways-you-can-help/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Reducing single use plastic","anchorAttr":"href=\"/environment/explore-ways-you-can-help/reducing-single-use-plastic/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Periodic calculator","anchorAttr":"href=\"/environment/explore-ways-you-can-help/periodic-calculator/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"FAQs","anchorAttr":"href=\"/global-faq/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]},{"name":"Your Local Area","anchorAttr":"href=\"/your-local-area/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"Check on or report an issue","anchorAttr":"href=\"/your-local-area/report-an-issue/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false},{"name":"In your community","anchorAttr":"href=\"/your-local-area/in-your-community/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Partnerships","anchorAttr":"href=\"/your-local-area/partnerships/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"About WaterAid","anchorAttr":"href=\"/your-local-area/partnerships/about-wateraid/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Raising awareness","anchorAttr":"href=\"/your-local-area/partnerships/about-wateraid/raising-awareness/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Supporting WaterAid","anchorAttr":"href=\"/your-local-area/partnerships/about-wateraid/supporting-wateraid/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Supporting carers","anchorAttr":"href=\"/your-local-area/partnerships/carers/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Moments for Me grants","anchorAttr":"href=\"/your-local-area/partnerships/carers/moments-for-me-grants/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Daniel's story","anchorAttr":"href=\"/your-local-area/partnerships/carers/carers-first-case-study-daniel/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Carla's story","anchorAttr":"href=\"/your-local-area/partnerships/carers/carers-first-case-study-carla/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Sandy's story","anchorAttr":"href=\"/your-local-area/partnerships/carers/carers-first-case-study-sandy/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Kidney Care UK","anchorAttr":"href=\"/your-local-area/partnerships/kidney-care-uk/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Paul's story","anchorAttr":"href=\"/your-local-area/partnerships/kidney-care-uk/pauls-story/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]},{"name":"Scope","anchorAttr":"href=\"/your-local-area/partnerships/scope/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Flood risk partnership funding programme","anchorAttr":"href=\"/your-local-area/partnerships/flood-risk-partnership-funding-programme/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Partnering with the Skinny Jean Gardener","anchorAttr":"href=\"/your-local-area/partnerships/partnering-with-the-skinny-jean-gardener/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Our partnership with The Wild Tribe","anchorAttr":"href=\"/your-local-area/partnerships/our-partnership-with-the-wild-tribe/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Education","anchorAttr":"href=\"/your-local-area/education/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Schools","anchorAttr":"href=\"/your-local-area/education/schools/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Primary resources","anchorAttr":"href=\"/your-local-area/education/schools/primary-resources/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Secondary resources","anchorAttr":"href=\"/your-local-area/education/schools/secondary-resources/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Online STEM lessons","anchorAttr":"href=\"/your-local-area/education/schools/Online-STEM-lessons/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"SuDS for Schools","anchorAttr":"href=\"/your-local-area/education/schools/suds-for-schools/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"College of West Anglia","anchorAttr":"href=\"/your-local-area/education/college-of-west-anglia/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Community volunteering","anchorAttr":"href=\"/your-local-area/community-volunteering/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Community talks","anchorAttr":"href=\"/your-local-area/community-talks/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Community projects","anchorAttr":"href=\"/your-local-area/community-projects/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Wisbech regeneration","anchorAttr":"href=\"/your-local-area/community-projects/wisbech-regeneration/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Future Fens: The Integrated Adaptation Project","anchorAttr":"href=\"/your-local-area/community-projects/wisbech-regeneration/future-fens/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]},{"name":"Hello Peterborough","anchorAttr":"href=\"/your-local-area/community-projects/peterborough/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Water Industry National Environment Programme","anchorAttr":"href=\"/your-local-area/community-projects/water-industry-national-environment-programme/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Keeping Lowestoft in tip top shape","anchorAttr":"href=\"/your-local-area/community-projects/keeping-lowestoft-in-tip-top-shape/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Rutland wins the triple","anchorAttr":"href=\"/your-local-area/community-projects/rutland-wins-the-triple/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Monitoring and protecting the Deben","anchorAttr":"href=\"/your-local-area/community-projects/monitoring-and-protecting-the-deben/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Thinking innovatively at Southwold WRC","anchorAttr":"href=\"/your-local-area/community-projects/thinking-innovatively-at-southwold-wrc/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Rutland Sea Dragon","anchorAttr":"href=\"/your-local-area/rutland-sea-dragon/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Digging up the Rutland Sea Dragon","anchorAttr":"href=\"/your-local-area/rutland-sea-dragon/digging-up-the-rutland-sea-dragon/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"The science behind the Rutland ichthyosaur","anchorAttr":"href=\"/your-local-area/rutland-sea-dragon/the-science-behind-the-rutland-ichthyosaur/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"About Rutland Water","anchorAttr":"href=\"/your-local-area/rutland-sea-dragon/about-rutland-water/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"The Rutland Sea Dragon Partnership","anchorAttr":"href=\"/your-local-area/rutland-sea-dragon/the-rutland-sea-dragon-partnership/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"FAQs","anchorAttr":"href=\"/global-faq/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]}]},{"Steam":"Business","Selected":false,"ListofMenu":[{"name":"Services","anchorAttr":"href=\"/business/services/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"Switching supplier","anchorAttr":"href=\"/business/services/switching-supplier/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false},{"name":"Final effluent","anchorAttr":"href=\"/business/services/final-effluent/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Trade effluent","anchorAttr":"href=\"/business/services/trade-effluent/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Consenting and Enforcement","anchorAttr":"href=\"/business/services/trade-effluent/consenting-and-enforcement/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Trade Effluent feedback","anchorAttr":"href=\"/business/services/trade-effluent/te-feedback-form/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Domestic waste discharge licence","anchorAttr":"href=\"/business/services/domestic-waste-discharge-licence/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"FAQs","anchorAttr":"href=\"/global-faq/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]},{"name":"Help & Advice","anchorAttr":"href=\"/business/help-and-advice/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"Catchment Services","anchorAttr":"href=\"/business/help-and-advice/catchment-services/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Catchment management","anchorAttr":"href=\"/business/help-and-advice/catchment-services/catchment-management/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Map of team","anchorAttr":"href=\"/business/help-and-advice/catchment-services/map-of-team/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Chris Hewis","anchorAttr":"href=\"/business/help-and-advice/catchment-services/map-of-team/chris-hewis/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Fiona Wood","anchorAttr":"href=\"/business/help-and-advice/catchment-services/map-of-team/fiona-wood/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Gary Hodgetts","anchorAttr":"href=\"/business/help-and-advice/catchment-services/map-of-team/gary-hodgetts/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Joanne Gavin","anchorAttr":"href=\"/business/help-and-advice/catchment-services/map-of-team/joanne-gavin/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Kim Hemmings","anchorAttr":"href=\"/business/help-and-advice/catchment-services/map-of-team/kim-hemmings/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Richard Reynolds","anchorAttr":"href=\"/business/help-and-advice/catchment-services/map-of-team/richard-reynolds/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Robert Holland","anchorAttr":"href=\"/business/help-and-advice/catchment-services/map-of-team/robert-holland/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Supporting farmers","anchorAttr":"href=\"/business/help-and-advice/catchment-services/supporting-farmers/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Our projects","anchorAttr":"href=\"/business/help-and-advice/catchment-services/our-projects/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Drain testing","anchorAttr":"href=\"/business/help-and-advice/catchment-services/our-projects/drain-testing/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Catchment scale soil sampling","anchorAttr":"href=\"/business/help-and-advice/catchment-services/our-projects/catchment-scale-soil-sampling/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Re-opening of Winterton Water Treatment Works","anchorAttr":"href=\"/business/help-and-advice/catchment-services/our-projects/re-opening-of-winterton-water-treatment-works/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Methods to reduce risk of spills","anchorAttr":"href=\"/business/help-and-advice/catchment-services/our-projects/methods-to-reduce-risk-of-spills/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Clopyralid survey","anchorAttr":"href=\"/business/help-and-advice/catchment-services/our-projects/clopyralid-survey/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Soil health monitoring in North Lincolnshire","anchorAttr":"href=\"/business/help-and-advice/catchment-services/our-projects/soil-health-monitoring-in-north-lincolnshire/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Soil and nutrients","anchorAttr":"href=\"/business/help-and-advice/catchment-services/our-projects/soil-and-nutrients/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Amenity, Equine and Garden","anchorAttr":"href=\"/business/help-and-advice/catchment-services/our-projects/amenity-equine-and-garden/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Partners","anchorAttr":"href=\"/business/help-and-advice/catchment-services/partners/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Water fittings regulations","anchorAttr":"href=\"/business/help-and-advice/water-fittings-regulations/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Reduced pressure zone valves","anchorAttr":"href=\"/business/help-and-advice/water-fittings-regulations/reduced-pressure-zone-valves/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false}]},{"name":"FAQs","anchorAttr":"href=\"/global-faq/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Leakage advice for businesses","anchorAttr":"href=\"/business/help-and-advice/leakage-advice/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Ways to save water for your business","anchorAttr":"href=\"/business/help-and-advice/ways-to-save-water-for-your-business/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Business Partnership Fund","anchorAttr":"href=\"/business/help-and-advice/ways-to-save-water-for-your-business/business-partnership-fund/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Partnership fund application","anchorAttr":"href=\"/business/help-and-advice/ways-to-save-water-for-your-business/business-partnership-fund/partnership-fund/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]}]}]},{"name":"Network protection","anchorAttr":"href=\"/business/network-protection/network-protection/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"Network protection","anchorAttr":"href=\"/business/network-protection/network-protection/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false},{"name":"Circular economy","anchorAttr":"href=\"/business/network-protection/circular-economy/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Partnerships","anchorAttr":"href=\"/business/network-protection/circular-economy/partnerships/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false}]},{"name":"Working together with Food Service Establishments","anchorAttr":"href=\"/business/network-protection/working-together-with-food-service-establishments/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Fats Oils Grease","anchorAttr":"href=\"/business/network-protection/working-together-with-food-service-establishments/fats-oils-grease/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Grease traps","anchorAttr":"href=\"/business/network-protection/working-together-with-food-service-establishments/grease-traps/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Recharges explained","anchorAttr":"href=\"/business/network-protection/working-together-with-food-service-establishments/recharges-explained/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Training","anchorAttr":"href=\"/business/network-protection/working-together-with-food-service-establishments/training/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Request a visit","anchorAttr":"href=\"/business/network-protection/working-together-with-food-service-establishments/request-a-visit/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Protecting the community and environment","anchorAttr":"href=\"/business/network-protection/protecting-the-community-and-environment/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]}]},{"Steam":"Developing","Selected":false,"ListofMenu":[{"name":"Planning & Capacity","anchorAttr":"href=\"/developing/planning--capacity/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"How to apply","anchorAttr":"href=\"/developing/planning--capacity/how-to-apply/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false},{"name":"Asset encroachment","anchorAttr":"href=\"/developing/planning--capacity/asset-encroachment/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Guidance Notes","anchorAttr":"href=\"/developing/planning--capacity/guidance-notes/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Industrial","anchorAttr":"href=\"/developing/planning--capacity/industrial/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Nutrient neutrality","anchorAttr":"href=\"/developing/planning--capacity/nutrient-neutrality/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Planning services","anchorAttr":"href=\"/developing/planning--capacity/planning-services/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Surface Water Risk Management","anchorAttr":"href=\"/developing/planning--capacity/surface-water-risk-management/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Aligning Process to Risk","anchorAttr":"href=\"/developing/planning--capacity/surface-water-risk-management/aligning-process-to-risk/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"No POC - Discharge to watercourse and / or infiltration","anchorAttr":"href=\"/developing/planning--capacity/surface-water-risk-management/aligning-process-to-risk/no-poc---discharge-to-watercourse-and--or-infiltration/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"NO POC determined - No SW sewer available","anchorAttr":"href=\"/developing/planning--capacity/surface-water-risk-management/aligning-process-to-risk/no-poc-determined---no-sw-sewer-available/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"New surface area draining to an existing SW sewer","anchorAttr":"href=\"/developing/planning--capacity/surface-water-risk-management/aligning-process-to-risk/new-surface-area-draining-to-an-existing-sw-sewer/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"New surface area draining to an existing FW sewer","anchorAttr":"href=\"/developing/planning--capacity/surface-water-risk-management/aligning-process-to-risk/new-surface-area-draining-to-an-existing-fw-sewer/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"New surface area draining to an existing combined sewer","anchorAttr":"href=\"/developing/planning--capacity/surface-water-risk-management/aligning-process-to-risk/new-surface-area-draining-to-an-existing-combined-sewer/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Additional surface area draining to a SW sewer via an existing POC","anchorAttr":"href=\"/developing/planning--capacity/surface-water-risk-management/aligning-process-to-risk/additional-surface-area-draining-to-a-sw-sewer-via-an-existing-poc/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Changed surface area draining to a Combined via an existing POC","anchorAttr":"href=\"/developing/planning--capacity/surface-water-risk-management/aligning-process-to-risk/changed-surface-area-draining-to-a-combined-via-an-existing-poc/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Diverting existing surface drainage from an existing Combined POC to SW via a new SW POC","anchorAttr":"href=\"/developing/planning--capacity/surface-water-risk-management/aligning-process-to-risk/diverting-existing-surface-drainage-from-an-existing-combined-poc-to-sw-via-a-new-sw-poc/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Minor Applications – Developments of <½ hectare / <10 houses draining to an existing SW sewer","anchorAttr":"href=\"/developing/planning--capacity/surface-water-risk-management/aligning-process-to-risk/minor-applications--developments-of--hectare--10-houses-draining-to-an-existing-sw-sewer/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Change of use, not entailing an increase in drainage surface area","anchorAttr":"href=\"/developing/planning--capacity/surface-water-risk-management/aligning-process-to-risk/-change-of-use-not-entailing-an-increase-in-drainage-surface-area/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Minimum Information","anchorAttr":"href=\"/developing/planning--capacity/surface-water-risk-management/minimum-information/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Surface Water Drainage Impact Assessment","anchorAttr":"href=\"/developing/planning--capacity/surface-water-risk-management/surface-water-drainage-impact-assessment/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Local Plans and Nationally Significant Infrastructure Projects","anchorAttr":"href=\"/developing/planning--capacity/SGI/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"SuDS Design and Construction Guidance","anchorAttr":"href=\"/developing/planning--capacity/SGI/suds-design-and-construction-guidance/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false}]},{"name":"What we do","anchorAttr":"href=\"/developing/planning--capacity/planning-and-capacity/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Environmental Incentive Scheme","anchorAttr":"href=\"/developing/planning--capacity/environmental-incentive-scheme/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]},{"name":"Water Services","anchorAttr":"href=\"/developing/water-services/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"Water Connections","anchorAttr":"href=\"/developing/water-services/five-steps/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Free Budget Estimator","anchorAttr":"href=\"/developing/water-services/five-steps/water-connections-calculator/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Before you apply for your water connection","anchorAttr":"href=\"/developing/water-services/five-steps/before-you-apply-for-your-water-connection/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Field supply","anchorAttr":"href=\"/developing/water-services/five-steps/field-supply/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"How to lay your pipework","anchorAttr":"href=\"/developing/water-services/five-steps/how-to-lay-your-pipework/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Replacement water connection","anchorAttr":"href=\"/developing/water-services/five-steps/replacement-water/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Standpipe hire","anchorAttr":"href=\"/developing/water-services/five-steps/standpipe-hire/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Temporary Building Supply","anchorAttr":"href=\"/developing/water-services/five-steps/temporary-building-supply/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Traffic Management","anchorAttr":"href=\"/developing/water-services/five-steps/traffic-management/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Road Closures","anchorAttr":"href=\"/developing/water-services/five-steps/road-closures/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Mains engineering","anchorAttr":"href=\"/developing/water-services/new-water-mains/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Water main diversion","anchorAttr":"href=\"/developing/water-services/water-mains-diversion/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"DART","anchorAttr":"href=\"/developing/water-services/dart/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Approved plumber / Contractor","anchorAttr":"href=\"/developing/water-services/approved-plumbers/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"APLUS Approved Sectors","anchorAttr":"href=\"/developing/water-services/approved-plumbers/approved-sectored-contractor/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"APLUS Approved Plumbers","anchorAttr":"href=\"/developing/water-services/approved-plumbers/aplus-approved-plumbers/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Water fittings regulations","anchorAttr":"href=\"/developing/water-services/water-fittings-regulations/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Water reuse and solar hot water systems","anchorAttr":"href=\"/developing/water-services/water-fittings-regulations/water-reuse-and-solar-hot-water-systems/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false}]},{"name":"Locating our assets","anchorAttr":"href=\"/developing/water-services/locating-our-assets/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Contaminated land","anchorAttr":"href=\"/developing/water-services/contaminated-land/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Fire guidance","anchorAttr":"href=\"/developing/water-services/fire-guidance/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"We value your feedback","anchorAttr":"href=\"/developing/water-services/development-services-feedback/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Guidance notes for Water","anchorAttr":"href=\"/developing/water-services/guidance-notes/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]},{"name":"Drainage Services","anchorAttr":"href=\"/developing/drainage-services/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"Connect to the sewer network","anchorAttr":"href=\"/developing/drainage-services/connect-to-sewer-network/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"First time sewerage system - S101A","anchorAttr":"href=\"/developing/drainage-services/connect-to-sewer-network/first-time-sewerage-system---s101a/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Methods of direct sewer connections","anchorAttr":"href=\"/developing/drainage-services/connect-to-sewer-network/sewer-connection-methods/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Vacuum Sewer","anchorAttr":"href=\"/developing/drainage-services/connect-to-sewer-network/vacuum-sewer/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Building over or near a public sewer","anchorAttr":"href=\"/developing/drainage-services/building-over-or-near-our-assets/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Diverting a public sewer","anchorAttr":"href=\"/developing/drainage-services/diverting-a-public-sewer/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Designing a public sewer","anchorAttr":"href=\"/developing/drainage-services/designing-a-public-sewer/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Requisition of a public sewer","anchorAttr":"href=\"/developing/drainage-services/requisition-of-a-public-sewer/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Sewer adoptions","anchorAttr":"href=\"/developing/drainage-services/sewer-adoptions/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Bond Waiver","anchorAttr":"href=\"/developing/drainage-services/sewer-adoptions/bond-waiver/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Codes for Adoption","anchorAttr":"href=\"/developing/drainage-services/sewer-adoptions/codes-for-adoption/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Guidance on Deeds","anchorAttr":"href=\"/developing/drainage-services/sewer-adoptions/guidance-on-deeds/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Land Registry Plans","anchorAttr":"href=\"/developing/drainage-services/sewer-adoptions/land-registry-plans/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Legal fees","anchorAttr":"href=\"/developing/drainage-services/sewer-adoptions/legal-fees/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Locating our assets","anchorAttr":"href=\"/developing/drainage-services/locating-our-assets/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Sustainable surface water drainage","anchorAttr":"href=\"/developing/drainage-services/sustainable-drainage-systems/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Surface water policy","anchorAttr":"href=\"/developing/drainage-services/sustainable-drainage-systems/surface-water-policy/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false}]},{"name":"Sewerage contractors","anchorAttr":"href=\"/developing/drainage-services/sewerage-contractors/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Legal & Telemetry","anchorAttr":"href=\"/developing/drainage-services/legal-agreements/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Important Notice","anchorAttr":"href=\"/developing/drainage-services/legal-agreements/important-notice/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Ten steps to telemetry","anchorAttr":"href=\"/developing/drainage-services/legal-agreements/telemetry/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Guidance notes for Drainage","anchorAttr":"href=\"/developing/drainage-services/guidance-notes/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"We value your feedback","anchorAttr":"href=\"/developing/drainage-services/development-services-feedback/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]},{"name":"Self-lay","anchorAttr":"href=\"/developing/self-lay/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"Get connected","anchorAttr":"href=\"/developing/self-lay/get-connected/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false},{"name":"Self-lay","anchorAttr":"href=\"/developing/self-lay/self-lay/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Self Lay Engagement Event","anchorAttr":"href=\"/developing/self-lay/self-lay-engagement-event/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Self Lay - Weekly Whereabouts","anchorAttr":"href=\"/developing/self-lay/weekly-whereabouts/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"DART","anchorAttr":"href=\"/developing/self-lay/dart/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Self-lay meter fits","anchorAttr":"href=\"/developing/self-lay/self-lay-meter-fits/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Codes for Adoption","anchorAttr":"href=\"/developing/self-lay/codes-for-adoption/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Guidance Notes","anchorAttr":"href=\"/developing/self-lay/guidance-notes/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]},{"name":"NAVs","anchorAttr":"href=\"/developing/new-appointments--variations/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"New Appointments and Variations (NAVs)","anchorAttr":"href=\"/developing/new-appointments--variations/new-appointments-and-variations2/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false},{"name":"DART","anchorAttr":"href=\"/developing/new-appointments--variations/dart/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]},{"name":"Further Information","anchorAttr":"href=\"/developing/help-and-advice/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"What are you planning?","anchorAttr":"href=\"/developing/help-and-advice/what-are-you-planning2/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Building a new home","anchorAttr":"href=\"/developing/help-and-advice/what-are-you-planning2/building-a-new-home/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Developing a new apartment block","anchorAttr":"href=\"/developing/help-and-advice/what-are-you-planning2/developing-a-new-apartment-block/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Developing a new non-household site","anchorAttr":"href=\"/developing/help-and-advice/what-are-you-planning2/developing-a-new-non-household-site/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Developing a new residential site","anchorAttr":"href=\"/developing/help-and-advice/what-are-you-planning2/developing-a-new-site/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Home renovations","anchorAttr":"href=\"/developing/help-and-advice/what-are-you-planning2/home-renovations/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Replacing my existing water supply","anchorAttr":"href=\"/developing/help-and-advice/what-are-you-planning2/replacing-my-existing-supply/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Charges Information","anchorAttr":"href=\"/developing/help-and-advice/services-and-charges/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Our Charges","anchorAttr":"href=\"/developing/help-and-advice/services-and-charges/our-charges/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"DART","anchorAttr":"href=\"/developing/help-and-advice/services-and-charges/dart/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Environmental Incentive Scheme","anchorAttr":"href=\"/developing/help-and-advice/services-and-charges/environmental-incentive-scheme/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Free Budget Estimator","anchorAttr":"href=\"/developing/help-and-advice/services-and-charges/water-connections-calculator/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Contact Development Services","anchorAttr":"href=\"/developing/help-and-advice/development-services-contacts/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Traffic Management","anchorAttr":"href=\"/developing/help-and-advice/traffic-management/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Our performance","anchorAttr":"href=\"/developing/help-and-advice/our-performance/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Application forms","anchorAttr":"href=\"/developing/help-and-advice/application-forms/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"General guidance notes","anchorAttr":"href=\"/developing/help-and-advice/guidance-notes/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"We value your feedback","anchorAttr":"href=\"/developing/help-and-advice/development-services-feedback/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]}]},{"Steam":"Corporate","Selected":false,"ListofMenu":[{"name":"About Us","anchorAttr":"href=\"/corporate/about-us/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"About Anglian Water","anchorAttr":"href=\"/corporate/about-us/about-anglian-water/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Group structure","anchorAttr":"href=\"/corporate/about-us/about-anglian-water/group-structure/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Recognition","anchorAttr":"href=\"/corporate/about-us/about-anglian-water/recognition/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Regulators","anchorAttr":"href=\"/corporate/about-us/about-anglian-water/regulators/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Governance","anchorAttr":"href=\"/corporate/about-us/about-anglian-water/governance/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Sustainability","anchorAttr":"href=\"/corporate/about-us/about-anglian-water/sustainability/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Management systems","anchorAttr":"href=\"/corporate/about-us/about-anglian-water/management-systems/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Research & Innovation","anchorAttr":"href=\"/corporate/about-us/about-anglian-water/innovation/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Our Purpose","anchorAttr":"href=\"/corporate/about-us/our-purpose/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Purpose impact assessment","anchorAttr":"href=\"/corporate/about-us/our-purpose/purpose-impact-assessment/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Environmental prosperity working with others","anchorAttr":"href=\"/corporate/about-us/our-purpose/purpose-impact-assessment/environmental-prosperity-working-with-others/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Environmental prosperity net zero carbon","anchorAttr":"href=\"/corporate/about-us/our-purpose/purpose-impact-assessment/environmental-prosperity-net-zero-carbon/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Social prosperity resilience","anchorAttr":"href=\"/corporate/about-us/our-purpose/purpose-impact-assessment/social-prosperity-resilience/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Enable sustainable economic and housing growth","anchorAttr":"href=\"/corporate/about-us/our-purpose/purpose-impact-assessment/social-prosperity-growth/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Our Values","anchorAttr":"href=\"/corporate/about-us/our-purpose/our-values/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Our business model","anchorAttr":"href=\"/corporate/about-us/our-purpose/our-business-model/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Environmental, social and corporate governance","anchorAttr":"href=\"/corporate/about-us/our-purpose/environmental-social-and-corporate-governance/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"UN Sustainable Development Goals","anchorAttr":"href=\"/corporate/about-us/our-purpose/un-sustainable-development-goals/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Suppliers","anchorAttr":"href=\"/corporate/about-us/suppliers/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Legal","anchorAttr":"href=\"/corporate/about-us/legal/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Insurance certificates","anchorAttr":"href=\"/corporate/about-us/legal/insurance-certificates/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Privacy notice","anchorAttr":"href=\"/corporate/about-us/legal/privacy-notice/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Data sharing","anchorAttr":"href=\"/corporate/about-us/legal/data-sharing/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Information requests","anchorAttr":"href=\"/corporate/about-us/legal/data-sharing/information-requests/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Environmental Information Requests","anchorAttr":"href=\"/corporate/about-us/legal/data-sharing/environmental-information-requests/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Open Data","anchorAttr":"href=\"/corporate/about-us/legal/data-sharing/open-data/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]}]},{"name":"Media","anchorAttr":"href=\"/corporate/about-us/media/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"External Engagement","anchorAttr":"href=\"/corporate/about-us/externalengagement/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"FAQs","anchorAttr":"href=\"/global-faq/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]},{"name":"Plans and Reports","anchorAttr":"href=\"/corporate/plans-and-reports/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"Financial and Regulatory Plans & Reports","anchorAttr":"href=\"/corporate/plans-and-reports/financial-and-regulatory/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Our charges","anchorAttr":"href=\"/corporate/plans-and-reports/financial-and-regulatory/our-charges/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false}]},{"name":"Customer and Community Plans & Reports","anchorAttr":"href=\"/corporate/plans-and-reports/customer-and-community/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Water Resources Plans & Reports","anchorAttr":"href=\"/corporate/plans-and-reports/water-resources/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Reports search","anchorAttr":"href=\"/corporate/plans-and-reports/reports-search/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Annual Integrated Report","anchorAttr":"href=\"/corporate/plans-and-reports/annual-integrated-report/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Environment Plans & Reports","anchorAttr":"href=\"/corporate/plans-and-reports/environment/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Our Plan 2025 to 2030","anchorAttr":"href=\"/corporate/plans-and-reports/our-plan-2025-to-2030-pr24/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Being Transparent","anchorAttr":"href=\"/corporate/plans-and-reports/being-transparent/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]}]}]

;

Welcome

Because your bill is based on your consumption, there are several possible reasons for a higher bill. You can find more information on why your consumption might be high on our Bill Increases page.

You can find a full list of available contact methods and opening times on our contact us page.