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Message last updated - Tuesday 05th July 2022
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Message last updated - Tuesday 05th July 2022
Message last updated - Tuesday 05th July 2022
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We are delighted to enable British Sign Language users to contact us using a British Sign Language video interpreter, via the InterpretersLive! service, provided by Sign Solutions.
InterpretersLive! is powered by StarLeaf and the service is available on-demand 7 days a week between 08:00 – 00:00.
You can also pre-book BSL Video Interpreters and other types of remote communication support for anytime and anywhere via any video platform.
Access the user guides below to help you get started.
Device | User Guide | Video |
---|---|---|
Mobile devices |
Users can view a step-by-step guide to get set up with InterpretersLive! on a mobile device. |
User Guide - InterpretersLive! on a mobile device in BSL with subtitles and voiceover. |
PC & Laptops |
Users can view a step-by-step guide to get set up with InterpretersLive! on a PC or Laptop. If you use a PC or Laptop, StarLeaf is already integrated into our website, so you don’t need to do anything else. Connect to a BSL interpreter here. |
|
PDF User Guide |
Read the user guide here. Alternatively you can scan the QR code from your mobile device to also access. |
Mobile devices
Users can view a step-by-step guide to get set up with InterpretersLive! on a mobile device.
User Guide - InterpretersLive! on a mobile device in BSL with subtitles and voiceover.
PC & Laptops
Users can view a step-by-step guide to get set up with InterpretersLive! on a PC or Laptop.
If you use a PC or Laptop, StarLeaf is already integrated into our website, so you don’t need to do anything else.
Connect to a BSL interpreter here.
PDF User Guide
Read the user guide here.
Alternatively you can scan the QR code from your mobile device to also access.
You can browse through the app before downloading and find out more below on what each feature does.
For any further questions about InterpretersLive! check out these FAQ's.
Privacy
Sign Solutions providers of InterpretersLive! are certified ISO 27001 and ISO 9001, all data is processed and held securely. As a certified organisation we are committed to continuous improvement and are externally assessed annually, to ensure progress is maintained.
View the full privacy policy.