Our support partnerships – here for you if you need it

Sometimes it’s hard to know how or who to ask for help, and we understand that our customers are individuals with different needs. That’s why we’re proud to have partnered with a range of different organisations across the UK to bring our customers support – however they need it. 

 

Meet our partners

 

Kidney Care UK 

Supporting millions of families emotionally, practically and financially, we're proud to be partnered with Kidney Care Uk.​

Carers First

​Millions of people find themselves caring for a loved one or friend across the country. Carers First provide online advice as well as 1-2-1 practical and emotional support. 

British Sign Language​

We are delighted to enable British Sign Language users to contact us using a British Sign Language video interpreter, via the InterpretersLive! service, provided by Sign Solutions.

Recite Me

​We have partnered with Recite Me to make our website more accessible to everyone, whether that means having audio description, larger font sizes or translation into over 100 languages​.

SHOUT

​We are proud to have recently partnered with the mental health charity Shout – the UK’s only free, confidential, 24/7 text messaging support service available to anybody who needs it. ​

Reach:Out

We’ve partnered with Reach:Out, a specialist organisation with a simple aim to help people find a pathway through whatever financial challenge they might be facing.