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We borrow water from the environment, store it and treat it to world-class standards to supply safe drinking water to 4.3 million of you across the region.
In this section you can find out more about:
- how we’re controlling leakage and managing the water pressure in our pipes
- how to report a leak you’ve spotted in the street
- how we make sure the quality of the drinking water we supply remains excellent
- who's responsible for the pipework
- responsibilities for a private water supply
- how to protect yourself from a plumbing or drainage emergency through HomeServe.
Water pipework in your home
If you need some help and advice with your own water pipework then visit our plumbing section where you can get lots of useful information, including:
- help to find an approved plumber
- how to check for leaks and how to get them fixed
- FAQs about leakage allowance and how to make a claim for additional water recorded on your meter during a leak.