Our leakage monitoring system is one of the largest in the UK. We have highly trained leakage detection technicians using the latest technology.
Such as our engineer, Bri. She’s reading data from a drone that can quickly spot leaky pipes using infra-red technology.
Every year, we spend £14 million sending Bri and other leak technicians around the region to find and fix leaks. We have one of the best leak track records in the country, repairing around 30,000 leaks every year, many within 24 hours.
Leaks don’t just occur in pipes underground, they can happen at home too. If think you’ve a leak and have a water meter fitted to your property, carry out a leak test before contacting us.
Once your repair’s fixed, you may want to claim for a domestic leakage allowance. Check your eligibility by completing this on-line form. To check if you are eligible please see our facts about leakage allowance.
Please only complete this form when the repair is completed.
Stop a leak with your finger
If you spot a leak on the street let us know and we'll fix it.
Our leakage records
We can’t fix the weather, so we focus on the things we can. Like leaks. We consistently hold one of the best leakage records in the industry and continually strive to improve our performance. See how we’re doing here.